What is the proper usage of loudspeakers? Maybe a loudspeaker is used to catch the voice of the speaker who talks to you over phone. Recently, a number of customers have lodged their complaints stating that Motorola Defy is such a problematic smart phone which doesn't provide high quality ear-speaker.

Customers feel disturbed while chatting or making telephonic conversation with people vial Motorola Defy mobiles.

The quality of ear-speakers is very low and it creates lot of problem. Sound seems to be breaking and distorted during conversation. Secondly, at the time of talking to someone over phone, speaker and listener are both severely affected due to voice breaking.

After registering complaints in consumers' forum, the redressal department of the company has advised customers to handover their mobile handsets to local dealers for the replacement of parts. The fact is that in spite of making such declaration in this regard, the problem needs to be removed from the grass root level.

There are many customers who suffer from harsh and breaking sound track and audio system of Motorola Defy. Due to lack of technical support and shortage of assistants, mobile users find it difficult to opt for replacement of handsets.